Terms of Sales

Article 1 – Purpose

These General Terms and Conditions of Sale define the rights and obligations of the parties in the context of the online sale of products offered on the website maisonghibli-us.com. They apply to all sales made through the aforementioned website. Placing an order implies the buyer’s unreserved acceptance of these conditions.

Article 2 – Products

The products offered for sale are those listed on the maisonghibli-us.com website. Each product is presented with a description. The photographs are as accurate as possible but do not bind the seller. The prices are indicated in US Dollars ($) and include all taxes. The seller reserves the right to modify prices at any time. The products remain the property of the seller until full payment is received.

Article 3 – Orders

Orders can be placed directly on the website. The order process involves selecting products, confirming the basket, providing information, and choosing a delivery method. The buyer must ensure the accuracy of the information provided. An order confirmation will be sent automatically. The seller reserves the right to cancel any order from a buyer with whom there is a dispute or who has provided incomplete or erroneous information.

Article 4 – Payment

Payment is due immediately upon order. The buyer can pay using the methods offered on the site (credit card, etc.). Transactions are secured by our payment service provider. The seller does not store bank details. In case of payment refusal by accredited bodies, the seller may suspend order processing until validation of the payment.

Article 5 – Delivery

Delivery is made to the address specified by the buyer during the order process. Delivery times are provided for information purposes only; any delay does not entitle the buyer to compensation. If a parcel is returned due to an incorrect address, re-delivery costs will be charged. Upon receipt, the buyer must check the condition of the products. Any anomaly must be reported immediately.

Article 6 – Right of Withdrawal

In accordance with applicable legislation, the buyer has a period of fourteen days from receipt of the products to exercise their right of withdrawal, without having to justify reasons or pay penalties. To exercise this right, the buyer must notify their decision to withdraw using the standard form available on the website. The products must be returned in their original condition and packaging. Return costs are the responsibility of the buyer.

Article 7 – Warranty and Liability

The products conform to the descriptions on the website. The seller’s liability is limited to the value of the ordered products. The seller cannot be held liable for any inconvenience or damage inherent to the use of the internet. The products are provided with the legal guarantee of conformity and the guarantee against hidden defects.

Article 8 – Intellectual Property

All elements of the maisonghibli-us.com site are and remain the intellectual property of the seller. No one is authorized to reproduce, exploit, or use for any purpose any of these elements.

Article 9 – Personal Data

Data collected is used for order processing. In accordance with the law, the buyer has a right of access, rectification, and opposition regarding their personal data.

Article 10 – Disputes

These conditions are subject to the applicable law of the seller’s country. In the event of a dispute, an amicable solution will be sought first. Failing that, jurisdiction is attributed to the competent courts.